PRIVACY.
HOW WE USE AND PROTECT YOUR INFORMATION.
WHO WE ARE
Brand Inc. Residential Ltd is a residential property business connecting buyers, sellers and investors with property opportunities in London, Dubai and Amsterdam.
Brand Inc. Residential Ltd
Company No. 13017671
Registered in England & Wales
Registered Office: The Station House, 15 Station Road, St Ives, Cambs, England, PE27 5BH
London Office: Grand Union Studios, 332 Ladbroke Grove, London W10 5AD
Email: info@brandincresidential.com
For data-protection purposes, Brand Inc. Residential Ltd is the controller of the personal information described in this notice.
THE INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Your name and contact details;
Details of property enquiries, requirements and preferences;
Information you provide through our contact, feedback or complaint forms;
Information relating to buying, selling, renting or investing in property;
Correspondence and records of our communications with you;
Marketing preferences;
Where required by law, identity, verification and transaction-related information;
Technical information about how you use our website, including information collected through cookies and similar technologies.
The ICO requires businesses to tell people clearly what data they collect, why they use it and the legal basis relied upon. ICO
HOW WE USE YOUR INFORMATION
We may use your information to:
Respond to enquiries
To understand what you’re looking for and respond to property or service enquiries.
Provide our services
To assist with property sales, property searches, introductions, viewings and related services.
Manage our relationship with you
Including correspondence, feedback, complaints and ongoing client support.
Meet legal and regulatory obligations
Including identity checks, record keeping and other obligations that may apply to property transactions.
Improve our website and services
To understand how our website is being used and improve the experience we provide.
Keep you informed
Where you have chosen to receive marketing, we may send you selected properties, new developments, news and opportunities.
OUR LEGAL BASIS FOR USING YOUR INFORMATION
Depending on the circumstances, we may process your personal information because:
It is necessary to perform a contract with you or take steps at your request before entering into one;
We need to comply with a legal obligation;
It is necessary for our legitimate interests, such as responding to enquiries, managing our business and improving our services, where those interests do not override your rights;
You have given us consent, particularly where consent is required for marketing or non-essential cookies.
WHO WE MAY SHARE INFORMATION WITH
Where necessary, information may be shared with organisations involved in providing the service you have requested, such as:
Property developers;
Estate agents and appropriately licensed local property partners;
Solicitors, surveyors, mortgage advisers and other professional advisers;
Identity-verification, compliance and fraud-prevention providers;
Website, email, CRM and technology providers;
Regulators, law-enforcement bodies or other organisations where required by law.
We only share information where there is a legitimate reason to do so.
We do not sell your personal information.
INTERNATIONAL PROPERTY
Because Brand Inc Residential works with opportunities in markets including Dubai and Amsterdam, information may sometimes need to be shared with organisations outside the UK where this is necessary to provide the service you have requested.
Where personal information is transferred internationally, we will take appropriate steps to protect it and comply with applicable data-protection requirements.
The ICO requires privacy notices to explain international transfers where they occur. ICO
HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, regulatory, accounting or reporting requirements.
Different types of information may therefore be retained for different periods.
MARKETING
If you subscribe to our property updates or newsletter, we may contact you about:
Property. Opportunity. Insight.
including selected properties, new developments and opportunities across London, Dubai and Amsterdam.
You can unsubscribe at any time using the link in our emails or by contacting us.
YOUR RIGHTS
Depending on the circumstances, you may have the right to:
Ask for access to the personal information we hold about you;
Ask us to correct inaccurate information;
Ask us to delete information;
Restrict or object to certain uses of your information;
Request transfer of certain information;
Withdraw consent where we rely on consent.
To exercise your rights, contact: